Let's talk.
Questions about the product, enterprise offers, press, partnerships or data protection — write to us. We usually reply within one business day.
General inquiries, support, data protection — all requests go through one central address. We sort them internally.
Post
CastLoop · Daniel David Ovadia
Eugen-Richter-Str. 159
76187 Karlsruhe
Germany
Enterprise
Agencies, media companies or coach networks with more than 65 connected accounts — tailored packages with API and SLA, pricing on request.
How fast do we reply?
Transparency about our response times — so you know what to expect.
1 business day
For all Schnupper and Growth plan inquiries. Usually faster.
4 hours
Priority support for Pro and Agency plan customers during business hours (Mon-Fri, 9 am-6 pm CET).
1 hour
Dedicated SLA with guaranteed response time, phone escalation and a personal account manager.
Subject lines that get sorted faster
Help us route your request to the right place right away.