Right of withdrawal
Consumers (Section 13 of the German Civil Code, BGB) have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period will expire after 14 days from the day of the conclusion of the contract.
To exercise the right of withdrawal, you must inform us (CastLoop — Daniel David Ovadia, email: info@castloop.de) of your decision to withdraw from this contract by an unequivocal statement (e.g. an email). You may use the attached model withdrawal form, but it is not obligatory.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
If you requested to begin the performance of services during the withdrawal period, you shall pay us an amount which is in proportion to what has been provided until you have communicated to us your withdrawal from this contract, in comparison with the full coverage of the services provided for in the contract.
Expiry of the right of withdrawal
In the case of a contract for the provision of services, the right of withdrawal expires if we have fully performed the service and only began performing the service after you gave your express consent to this and at the same time confirmed your knowledge that you will lose your right of withdrawal upon full performance of the contract by us (Section 356(4) BGB).
Model withdrawal form
(Complete and return this form only if you wish to withdraw from the contract.)
To: CastLoop — Daniel David Ovadia, email: info@castloop.de
I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract for the provision of the following service: ____________
Ordered on (*): ____________
Name of consumer(s): ____________
Address of consumer(s): ____________
Signature of consumer(s) (only if this form is notified on paper): ____________
Date: ____________
(*) Delete as appropriate.
This withdrawal notice applies only to consumers within the meaning of Section 13 BGB. Entrepreneurs (Section 14 BGB) have no statutory right of withdrawal.